Increased bar revenue with 20% through advertising featured cocktails with limited resources by using word-of-mouth strategies.
Decreased total costs by analyzing team member's strengths, hiring skilled bartenders and changing the schedule accordingly to their needs.
Upgraded the payment process by implementing a “pay in advance” system thereby ensuring no payments remained pending.
Proved to be a good team-player with the management team by providing innovative solutions, introduced new concepts, actively negotiated and resolved differences and employed a constructive criticism approach.
An experienced an professional bar manager with a strong interest to increase customer satisfaction and at the same time making sure all of the operations are being done properly and the staff is happy
