Oversee a 6-person staff in ensuring absolute compliance with FDA standards, professional poli nd legal requirements while promoting a safe, informative, and satisfactory customer experience.
Reviewed and updated procedures for packaging, labelling, and transporting pharmaceuticals, reducing errors from 1% to 0.4%.
Implemented a vaccine awareness campaign that increased immunization- based revenue b
$40,000 annually and enhanced community health education.
Negotiated discount rate adjustment resulting in 8% savings from key pharmaceutical supplier.
Introduced new computerized drug-distribution, prescription tracking, and data-management systems which minimized time waste by 10+ hours per week.
Skilled at reviewing and dispensing medications accurately and efficiently.Adept with advanced management systems to foster optimal precision and ease of operations.Achieved a 99% customer satisfaction and retention rating through the implementation of expert customer service and the timely fulfillment of pharmaceutical needs.
